PRIVACY POLICY

Introduction

This Privacy Policy outlines Russian Hill Neighbors' (" we, "" our," or " Company ") practices with respect to information collected from users who access our website at www.RHNSF.org ("Site ") or otherwise share personal information with us (collectively: " Users "). 

When you use the Site, you consent to the collection, storage, use, disclosure, and other uses of your Personal Information as described in this Privacy Policy.

We encourage Users to carefully read the Privacy Policy and use it to make informed decisions.


What Information Do We Collect?

We collect two types of data and information from Users. 


"Non-Personal Information" is unidentified and non-identifiable information pertaining to a User(s), which may be made available or gathered via your use of the Site. We are not aware of the identity of the User from which the Non-personal Information was collected. Non-personal Information may include your aggregated usage information and technical information transmitted by your device, including certain software and hardware information (e.g., the type of browser and operating system your device uses, language preference, access time, etc.) in order to enhance the functionality of our Site. We may also collect information on your activity on the Site (e.g., pages viewed, online browsing, clicks, actions, etc.).


"Personal Information" is information that identifies an individual or may with reasonable effort identify an individual. Such information includes:

  • Device Information: We may collect Personal Information from your device such as geolocation data, IP address, unique identifiers (e.g., MAC address and UUID) and other information which relates to your activity through the Site.
  • Information relating to any transactions carried out between User and Company on or in relation to this website, including information relating to any purchases you make of our goods or services or signing up for events.
  • Information that you provide to us for the purpose of registering with us (including name, email, phone, and other relevant information) to provide you with the service you’re requesting and important information.
  • Information that you provide us for the purpose of subscribing to our website services, email notifications, events, donations, and/or newsletters, text messages, and voicemail broadcasts. 
  • Any other information that you choose to send to us.


We receive your Personal Information from various sources

  • When you voluntarily provide us your personal details in order to register on our Site;
  • When you use or access our Site in connection with your use of our services;
  • From third party providers, services and public registers (for example, traffic analytics vendors).


How we may use the information we collect

We do not rent, sell, or share Users’ information with third parties except as described in this Privacy Policy.

We may use the information for the following:

  • Administer the website;
  • Improve User(s) browsing experience by personalizing the website;
  • Enable User(s) use of the services available on the website;
  • Send User(s) products and services purchased via the website, register you for an event, send you important information regarding an event, webinars, and related products and services
  • Send reminders, statements, and invoices to User(s), and collect payments from User(s);
  • Send User(s) general (non-marketing) commercial communications;
  • Send User(s) email notifications which have been specifically requested;
  • Send newsletter and other marketing communications relating to our business or the businesses of carefully-selected third parties which we think may be of interest to you, by email, text. or similar technology unless you click on an “opt-out” button or email communications@rhnsf.org;
  • Provide third parties with statistical information about our Users – but this information will not be used to identify any individual User;
  • Deal with enquiries and complaints made by or about User(s) relating to the website;
  • Keep the website secure and prevent fraud;
  • Verify compliance with the terms and conditions governing the use of the website (including monitoring private messages sent through our website private messaging services;
  • Sending notices regarding our services, providing User(s) with technical information and responding to any User(s) customer service issue;
  • Conducting statistical and analytical purposes, intended to improve the Site.


In addition to the different uses listed above, we may transfer or disclose Personal Information to our subsidiaries, affiliated companies, and subcontractors.


In addition to the purposes listed in this Privacy Policy, we may share Personal Information with our trusted third-party providers, who may be located in different jurisdictions across the world, for any of the following purposes: 

  • Hosting and operating our Site;
  • Providing you with our services, including providing a personalized display of our Site;
  • Storing and processing such information on our behalf; 
  • Serving you with advertisements and assist us in evaluating the success of our advertising campaigns and help us retarget any of our users;
  • Providing you with marketing offers and promotional materials related to our Site and services; 
  • Performing research, technical diagnostics or analytics;


We may also disclose information if we have good faith to believe that disclosure of such information is helpful or reasonably necessary to:

  • Comply with any applicable law, regulation, legal process or governmental request;
  • Enforce our policies (including our Agreement), including investigations of potential violations thereof;
  • Investigate, detect, prevent, or take action regarding illegal activities or other wrongdoing, suspected fraud or security issues;
  • Establish or exercise our rights to defend against legal claims;
  • Prevent harm to the rights, property or safety of us, User(s), or any third party; or
  • For the purpose of collaborating with law enforcement agencies and/or in case we find it necessary in order to enforce intellectual property or other legal rights.


User Rights

You may request to: 

  • Receive confirmation as to whether or not personal information concerning you is being processed, and access your stored personal information, together with supplementary information;
  • Receive a copy of personal information you directly volunteer to us in a structured, commonly used and machine-readable format;
  • Request rectification of your personal information that is in our control;
  • Request erasure of your personal information;
  • Object to the processing of personal information by us;
  • Request to restrict processing of your personal information by us;
  • Lodge a complaint with a supervisory authority.


These rights are not absolute, and may be subject to our own legitimate interests and regulatory requirements.

If you wish to exercise any of the aforementioned rights, or receive more information, please contact admin@rhnsf.org.